Manage and Respond To GMB Reviews

Business reputation is one of the most important pieces of your digital presence puzzle in order to ensure success from your online visibility. Good online reputation management is not about suppressing negativity as much as it is about your response and diligence in rectifying unfortunate situations and the amplification of the positive feedback you receive. The sophistication of internet users is ever improving. This means being responsive, sincere, and genuine will allow you to pivot out from under the blanket of a bad review.

{insert graphic of Viking with multiple arms juggling a bunch of one star reviews with a sad/scared face. Sweat falls from his brow as he struggles to keep up with his Online rep}

6 out of 10 customers use Google my Business to check reviews on local businesses when making a purchasing decision. ~60% of your customer base is making a decision to do business with you or not based on your GMB reviews. This means we need to make sure they are impressed with what they see.

{Insert graphic of cartoonized review dashboard maybe with the viking peeking over the side of it or something. This allows us to show them what it looks like while keeping locations that have reviews anonymized}

Local Viking has the technology you need to safeguard your online reputation. All of your GMB reviews will be piped into your dashboard and displayed for your convenience. Responding is as simple as a button click and a keystrokes.

Want to have your assistant or secretary manage reviews from the front of the house? No problem. Are you an agency and need to manage hundreds of your clients GMB reviews? Perfect! We are the tool for you. From a business with 1,000 of locations to business owners having their presence managed by a virtual assistant, we have you covered.

90% of customers are going to check reviews before making a purchase. Prospective clients will read an average of 10 reviews before they feel they can trust a local business. 70% of customers prefer patronizing a customer with good reviews.

{a play on the first image but this time he is juggling 5 star reviews with his arms and a big smile and no sweat on his brow}

The numbers are in. Your online reputation is one of the most important things for your brand. Let Local Viking help you take control of your rep and deploy a strategy for review management from the command hub that is your beautiful and easy to use dashboard.

Whether you are crafting a custom response to each review to really create a concierge support experience or creating templates for your team to use in various support situations, we assure you our tech is going to help take your GMB review management processes to the next level.

Do not fall victim to a lax online reputation strategy and sacrifice customers when you have the keys to the castle when joining the Local Viking army. Sign up for one of our no risk 30 day money back guarantee plans and let the power of automation, organization, and systematization work for YOU while you focus on your business.